Getting Started

Online Therapy in Oregon: Fees, Insurance, and Getting Started

Starting therapy can bring up questions about cost, insurance, and finding the right psychologist. Below, you’ll find details about online therapy with Dr. Alex Rowell and how to take the first step.

Free 15-Minute Phone Consultation

I offer a free 15-minute phone consultation before we schedule your first appointment. We can talk about what brings you to therapy, my approach, and any questions you have. This call helps us decide whether we would work well together.

Request your free 15-minute phone consultation.

Do You Accept Insurance for Online Therapy?

Yes. I am in-network with these insurance providers:

Coverage depends on your specific plan. Before your first appointment, confirm that I am in your plan’s network. Ask whether your plan covers online therapy and how much you would pay for each session.

Can I Use Out-of-Network Benefits?

For other insurance plans, I am an out-of-network provider. I do not submit out-of-network claims directly to insurance companies.

If your plan includes these benefits, I can provide an itemized receipt, also called a superbill. You can submit it to your insurer to request reimbursement for part of your therapy costs. Reimbursement is not guaranteed and depends on your plan.

Check your benefits before your first appointment. Have your insurance card, Member ID, and Group Number ready when you call. I can also provide a simple handout to guide you through the questions to ask.

How Much Does Therapy Cost?

My standard fees are:

  • Initial intake appointment: $200
  • Ongoing therapy: $180 per 50-minute session
  • Sliding scale: A reduced fee may be available by discussion and mutual agreement.

If you use in-network insurance, your share of the cost depends on your plan. We can discuss fees and payment during your phone consultation.

When Is Payment Due?

Payment is due at the time of service. I accept cash, checks, and credit or debit cards.

If you choose not to use insurance, you are responsible for the full agreed session fee.

Your Right to a Good Faith Estimate

If you do not have insurance or choose not to use it, you have the right to a written Good Faith Estimate. This lists the expected costs of your care. It is not a bill.

You can request an estimate before scheduling. You should also receive one when you book care at least three business days in advance.

The estimate is based on the care expected at the time it is prepared. It may not include costs for care that could not be predicted.

If your bill from me is at least $400 more than my estimate, you may qualify to dispute it through the federal patient-provider dispute process. You must start this process within 120 calendar days of the date on your initial bill. Keep copies of your estimate and bills.

Learn more about Good Faith Estimates and your rights.

Ready to Get Started?

Contact me to request your free phone consultation and learn more about online therapy in Oregon.